Legal

Privacy Policy

How we collect, use and protect personal data from the contact form and website analytics.

Last updated: 1 January 2025

1. Controller

vlantox.com, LLC, EDRPOU 09612716, Office 301, Business Center 'Panorama', 45 Khreshchatyk St, Kyiv, 01001, Ukraine. Email: contact@vlantox.com; phone +380 677 910 2299. Director: Sara Lopez.

2. Data we collect

Name, email address, phone number and message submitted through the contact form, plus technical data such as IP address, browser type and pages visited.

3. Legal basis

We process data based on your consent and our legitimate interest in operating this website, under the Law of Ukraine "On Personal Data Protection" No. 3798-IX of 25.10.2022, and comply with the Law of Ukraine "On Electronic Commerce" No. 675-VIII of 03.09.2015.

4. Cookies and device storage

We store and access information on your device only with your consent, as required by the Law of Ukraine "On Electronic Communications" No. 1089-IX of 16.12.2020. You can withdraw consent in your browser settings.

5. Purpose, retention, security

Data is used to answer enquiries and improve this website. Enquiry records are kept up to 24 months unless a longer term is legally required. We apply technical and organisational safeguards against unauthorised access, loss or alteration.

6. Sharing

We do not sell personal data. Data may be shared with hosting, IT and analytics providers acting on our instructions, and with public authorities where the law requires.

7. Your rights and complaints

Under Law No. 3798-IX you may request access, correction, deletion or restriction, object to processing, withdraw consent and receive your data portably; write to contact@vlantox.com. Consumers also have pre-contract information and dispute rights under the Law of Ukraine "On Protection of Consumer Rights" No. 3153-IX of 10.06.2023. Complaints may go to the Ukrainian Parliament Commissioner for Human Rights. We may update this policy; the current version is always published here.